Terms of Service - Buggedout Solution

Welcome to Buggedout Solution. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By accessing or using Buggedout Solution's services, APIs, or website (collectively, the "Services"), you agree to be bound by these Terms and our Privacy Policy. If you don't agree to these Terms, you may not use our Services.

2. Description of Services

Buggedout Solution provides identity verification and management services, including but not limited to:

Identity verification APIs (document verification, biometric checks)
KYC/AML compliance tools
Integration SDKs for mobile and web
Identity management dashboard

3. Account Registration

To use our Services, you must:

Be at least 18 years old (or the age of majority in your jurisdiction)
Provide accurate and complete registration information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access

You are responsible for all activities that occur under your account.

4. Acceptable Use Policy

You agree NOT to use our Services to:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Submit forged, stolen, or manipulated identity documents
Attempt to reverse engineer our verification systems
Exceed rate limits or abuse the API
Impersonate others or provide false information
Distribute malware or engage in phishing
Scrape or harvest data without permission
Use the Services for unauthorized surveillance or tracking

Prohibited Content:

You may not use our Services to process content that:

Facilitates identity theft or fraud
Contains malicious code or exploits
Facilitates illegal activities
Harasses or threatens individuals

5. Billing and Payment

Free Tier:

Subject to usage limits specified in your account
May be modified or discontinued at any time
No service level agreement (SLA)

Paid Plans:

Billed monthly or annually as selected
Payments are non-refundable except as required by law
You authorize automatic billing to your payment method
Prices may change with 30 days' notice
Failure to pay may result in service suspension

6. Intellectual Property

Your Content:

You retain all rights to your input data and documents
You grant us a limited license to process your data to provide Services
We do not claim ownership of your verification reports

Our IP:

Buggedout Solution retains all rights to our software, APIs, and technology
Our branding, logos, and trademarks remain our property
You may not use our IP without explicit permission

7. Service Level and Support

Service Availability:

Free tier: No uptime guarantee
Pro tier: 99.9% uptime SLA
Enterprise: Custom SLA

Support:

Free: Community support only
Pro: Email support (24-hour response time)
Enterprise: 24/7 dedicated support

8. Data and Privacy

Your use of our Services is also governed by our Privacy Policy. Key points:

We do not sell your data to third parties
You can request deletion of your data at any time
We implement industry-standard security measures
We comply with GDPR, CCPA, and other data protection laws

9. Termination

By You:

You may terminate your account at any time through your dashboard or by contacting support. Paid subscriptions will continue until the end of the billing period.

By Us:

We may suspend or terminate your access if you:

Violate these Terms
Engage in fraudulent activity
Fail to pay amounts owed
Create risk or legal exposure for us

We will provide notice when reasonably possible.

10. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including:

Merchantability and fitness for a particular purpose
Accuracy, reliability, or completeness of verification results
Uninterrupted or error-free operation
Security or freedom from viruses

Verification results are based on available data and algorithms and may not be 100% accurate. You are responsible for making final decisions based on these results.

11. Limitation of Liability

To the maximum extent permitted by law, Buggedout Solution shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages exceeding amounts paid to us in the past 12 months

12. Indemnification

You agree to indemnify and hold Buggedout Solution harmless from any claims, damages, or expenses (including legal fees) arising from:

Your use of the Services
Your violation of these Terms
Your violation of any rights of another party
Content you submit using our Services

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Services. Continued use after changes constitutes acceptance. If you don't agree to changes, you must stop using the Services.

14. Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes will be resolved in the courts of Ahmedabad, Gujarat, India.

15. Dispute Resolution

Informal Resolution:

Before filing a claim, you agree to contact us at info@buggedoutsolution.in to attempt to resolve the dispute informally.

16. General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and Buggedout Solution
Severability: If any provision is found unenforceable, the rest remains in effect
Assignment: You may not assign these Terms; we may assign them without restriction
No Waiver: Our failure to enforce a right doesn't waive that right
Force Majeure: We're not liable for delays due to circumstances beyond our control

17. Contact Information

For questions about these Terms, contact us:

Email: info@buggedoutsolution.in
Address: 123 Innovation Dr Ahmedabad, Gujarat 380015 India
Phone: +91 7984180944

By using BuggedOut Solution's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.