Privacy Policy
Last updated: February 16, 2026
At Buggedout Solution, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our identity verification and management services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Identity documents (passports, driver's licenses, national IDs)
- Biometric data (facial scans, fingerprints, where applicable and consented)
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Payment information (processed securely through our payment providers)
Automatically Collected Information
When you use our services, we automatically collect:
- Usage data (API calls, verification requests, interaction patterns)
- Device information (IP address, browser type, operating system)
- Log data (access times, pages viewed, errors encountered)
- Cookies and similar tracking technologies
Identity Data Usage
Important: We use the identity data you submit strictly for the purpose of providing verification and identity management services. We do not sell your personal data or use it for purposes other than those explicitly authorized by you or required by law.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our identity services
- Process identity verifications and background checks
- Send technical notices, updates, and security alerts
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address identity fraud and technical issues
- Comply with legal obligations (KYC/AML regulations)
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent: When you explicitly authorize us to share information
- Service providers: With vendors who perform services on our behalf (payment processing, hosting, background check providers)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and penetration testing
- Access controls and authentication requirements
- SOC 2 Type II compliance
- GDPR and CCPA compliance
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time, and we will comply within 30 days, except where we're required to retain it for legal purposes.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your information
- Portability: Receive your data in a portable format
- Opt-out: Decline certain uses of your information
- Objection: Object to processing of your information
To exercise these rights, contact us at info@buggedoutsolution.in
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our services
- Improve your experience
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
Children's Privacy
Our services are not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our services. Your continued use of our services after changes constitute acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@buggedoutsolution.in
- Address: 123 Innovation Dr Ahmedabad, Gujarat 380015 India
- Phone: +91 7984180944